Technician | Pay Type: Hourly |
The role of the Technician is to provide
technical support to the Optometrist(s). This includes patient work-up,
pretesting, tonometry, and performing the appropriate professional
services to patients. As the functional liaison between patient and
doctor, the Technician is responsible for communicating all patient
questions and concerns to the optometrist. Accurate procurement of
patient history and follow-up is required. Because our practice strives to deliver the best eye health care possible, a deep working knowledge of all pretesting equipment is required. The ability to effectively communicate to patients and the optometrist(s) is of utmost importance. |
Job Responsibilities: |
• Demonstrates expert ability in
communicating with patients the purpose of each test and its importance
to their eye health • Operation and maintenance of all pretesting equipment including but not limited to: o Lensometer o Auto-refractor / keratometer o Tonometer o Retinal camera o Auto-field perimeter o OCT o Visual acuity test o Blood pressure cuff • Stocking and maintenance of all exam rooms • Tracks and orders supply inventory (alcohol pads, FI strips, etc.) as appropriate • Tracks and reports to leadership/management the capture rate of all specialized testing |
Competencies: |
Communication Skills The Technician must be able to effectively communicate with our patients around all our pre and special testing. Communicating in a manner by which the patient understands technical terminology in their layman language is essential. Technical Abilities The Technician must be able to accurately measure and record all patient information. Attention to detail relative to all testing and results is imperative. Pace of the Environment Must be able to work at a fast pace and effectively handling multiple tasks and patients at one time, while focusing on the individual patient experience. Consistency of Work The Technician position requires consistent repetition of several technical tasks. A displayed comfort level and accuracy of accomplishing tasks and testing of this nature is required. Team Player As the patient liaison to the Optometrist, the Technician must exhibit the ability to work well within the team environment, supporting all aspects of the practice and delivering on the patient experience. |